FindLegalForms.com provides downloadable legal forms for both business and personal needs. The forms are tailored to suit users from specific states and different countries, and they come with a 100% money back guarantee. Legal documents available for purchase include Wills, which are suitable for lone adults, married couples, widows and widowers. For businesses, private landlords and tenants, there is a set of Landlord and Tenant forms to suit a diverse range of needs. The collection of Family Law forms, such as Premarital Agreements and Amendments, Divorce & Separation, and Child Support are exceedingly popular with couples.
The site is easy to navigate, and purchased forms are available for instant download. FindLegalForms.com provides a quality and efficient service that provides its customers with the ability to utilise the law at an affordable price. Their services are also suitable for those who are fronting their own legal cases. The legal forms are maintained and updated by qualified attorneys in accordance to changes in the law. These may be downloaded as an MS Word document, an Adobe PDF file, or a Rich Text document.
In 2001, two qualified legal attorneys founded FindLegalForms.com in California. Their mission was to enable people to easily access legal forms, and at an affordable price.
Customers are provided with a quality service, but without incurring the high fees of an attorney. With over one million customers, and thousands of legal documents in their database, FindLegalForms.com is now one of the largest of its kind on the Internet. The president of FindLegalForms.com is Bahman Eslamboly.
The company is located at:
Overall, customers are satisfied with the documents that they have purchased from FindLegalForms.com. However, customer services have been a cause for complaint at times. There have also been a number of reported issues with their subscription services, which needs to be addressed. These problems may very well be due to errors within the coding of their software.
“I got another phone call, this time from the "customer service department"…This individual, a young man, said that he is the only person employed in the customer service side, and he was sick yesterday…” [Voices.Yahoo]
“Worst and unfair customer service…” [TrustLink.org]
A minority of customers have had a very poor experience with FreeLegalForms.com, and are of the opinion that the company may very well be a scam.
“…At the time I bought it they automatically (without my approval) somehow signed me up for a $4.99 subscription. I don't even know what it was for…. I happened to look at our bill and found the charges 8 months later. This is a scam.” [TrustLink.org]
And, a waste of money
“…Don't waste your money...What you get is a certificate form that you can type yourself.” [epinions]
FreeLegalForms.com does not directly provide a legal advice service; however, there is a link to lawguru.com on their website. Many customers have found the link to be extremely helpful. The problem for some people is that lawguru.com is not merely an independent affiliate, but it is actually owned by the same person (Bahman Eslamboly).
The overriding opinion is that FindLegalForms.com is ideal for those that are in need of one or two forms. These can be obtained quickly, and at great prices. If a large number of forms are required, then it’s worth investigating the combo packages that are available.
“..they deliver exactly what they advertise: legitimate legal forms prepared by real lawyers at a fraction of the cost of actually seeing a lawyer in person.”[Report Online Scams]
“…in terms of customer service, i highly recommend findlegalforms.com” [CouponCabin],
It would appear to be the general consensus that FindLegalForms.com provides a satisfying service to its customers. Considering that the company boasts over one million customers there have been very few complaints. The Better Business Bureau has received a mere sixteen complaints during a period of three years, and has awarded FindLegalForms.com with an A+ rating.
FindLegalForms.com has a Google Pagerank of 5/10. The site has a Global ranking of 118,999, according to Alexa, which is considered to be high. The majority of users to the website are from the USA (58.4%). However, 55% of visits to the site are ‘bounces’. Visitors tend to be females that are in the 55 + age group; they have some educational background, and access the site from work.
Trends, as of October 2012, suggest that the site is losing popularity. However, when this information is viewed over a six-month period of time, it is clear that traffic increases during specific months, and decreases at other times. Therefore, it would be more realistic to make a conclusion as to whether or not the site is losing overall popularity based on a longer time frame. It can be deduced from the Alexa two-year graph, shown below, that there is a gradual decline in popularity of FindLegalForms.com. Inactivity on social networking sites might be a contributing factor.
Currently, the query with the highest impact is ‘month to month lease’, at 4.11. Compete places FindLegalForms.com in third position amongst its competitors.
Site Statistics At A Glance:
Google Pagerank of 5/10
Alexa Ranking: 118,899
Total Links: 165
The social media presence of FindLegalForms.com is relatively poor. A Twitter account exists; however, the last activity took place on the 13th June 2012. There have been a total of 75 Tweets. The ‘Following’ count is 25, and the ‘Followers’ count is 19. Their Google+ account appears ‘skeletal’, and is relatively inactive. The CEO of FindLegalForms.com, Bahman Eslamboly, maintains a LinkedIn account. He has been recommended 1 time, and has a total of 83 connections. There is also an unimpressive LinkedIn account for FindLegalForms.com. The Facebook page comprises 64 Likes and 1 ‘talking about this’. The last activity on Facebook, as with the Twitter account, occurred on the 13th June 2012.
Social Link Popularity At A Glance:
FindLegalForms.com is considered to be a safe website according to the Google Diagnostic tools, and there has been no indication of suspicious activities nor Malware.
The ratings pertaining to FindLegalForms.com on WOT are ‘excellent’. It scores 81% for each of the categories; trustworthiness, vendor reliability, privacy, and child safety. However, it is also indicated by WOT that these figures are not necessarily reliable due to the low number of feedback. The site has a Symantec SSL Certificate; this is also evident by the ‘padlock’ symbol in the URL when entering the payment system. FindLegalForms.com has McAfee SECURE installed, which tests the site daily. It is also Norton Secured, and has been awarded the status of ‘Accredited business’ by the Better Business Bureau.
Price Comparisons At A Glance
- Alabama Mutual Will – Married couple with Adult Children:
- FindLegalForms = $19.95
- USLegalForms = $49.95
- Alabama Employment Agreement - Independent Contractor
- FindLegalForms = $12.95
- USLegalForms = $14.95
- Alabama Real Estate Purchase & Sale Combo Packages
- FindLegalForms = $39.95
- USLegalForms = $39.95
- Alabama Employee Confidentiality Agreement
- FindLegalForms = $7.99
- USLegalForms = $14.95
- Alabama Automobile Bill of Sale
- FindLegalForms = $4.99
- USLegalForms = $12.95
FindLegalForms.com does not have the option to mail out its legal forms. They are available for download only. These forms are suitable for residents of Spain, Canada, USA, UK, India, and Australia. The customer has the option to download the document as an Adobe PDF, MS Word document, or a Rich Text File.
There are several choices of payment available to customers. They can select to pay via E-Check, PayPal, or Credit Card. The credit cards accepted include Visa, MasterCard, American Express, and Discover. There is a menu that allows the customer to easily select their payment of choice. If selecting to pay via Credit Card, a subsequent drop down menu appears with a list of cards to choose from. There are also icons on display, thus ensuring that the customer does not experience any confusion over acceptable methods of payment.
FindLegalForms.com promotes a ‘100% Money Back Guarantee’. This guarantee applies to individual forms and combo packages. The customer has a time limit of 60 days in which to claim a refund if they are dissatisfied with their purchase. In the event that a customer buys a form in error, they may take advantage of the 100% Money Back Guarantee policy. There is very little evidence to suggest that the company make a habit of failing to live up to its refund policy. However, there have been a couple of incidents reported whereby problems have occurred at the point of download. This had led to subsequent issues with claiming a refund or replacement for something that the customer didn’t actually receive.
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